RETURN POLICY

what is your return policy?

Due to the nature of subscription boxes and the current hygiene sensitivity due to Covid we do not allow returning of an order. You can always cancel your subscription going forward, but once your account has been charged (either on your first charge or renewal charge), you will receive that quarterly box. If you do not want to receive the current quarterly box, you MUST cancel BEFORE the renewal date for that quarter.

We do not offer returns on the book King of the Dinosaurs.

how do i cancel my subscription?

To CANCEL/PAUSE Subscription please send email to info@ohboycrates.comIn the SUBJECT LINE include: CANCEL or PAUSE Subscription. In the body of the email please provide: First/Last Name, email, phone number. Emails to cancel/pause MUST be sent prior to your subscription being charged for that quarter. We cannot cancel/pause your account after your card has been charged.

DO YOU OFFER REFUNDS or exchanges?

No, we do not offer exchanges or refunds. Once your order has been placed, you will receive that quarterly box order or that subscription box for that order.

We do not offer exchanges or refunds on the book King of the Dinosaurs.